Privacy Policy

Last Updated: October 13th, 2026

By using enchantingesences.net or communicating with Enchanting Essences, you agree to the terms outlined in this Privacy Policy and any future updates. If you do not agree, please discontinue use of our website.

1. Information We Collect

We may collect personal information such as:

  • Name

  • Email

  • Phone number

  • Billing/shipping address

  • IP address

  • Information shared through customer service or account interactions

This information is used to:

  • Process and fulfill orders

  • Provide customer support

  • Send account updates, promotions, and product announcements

  • Improve our website, services, and marketing

  • Prevent fraud and enforce our Terms of Service

2. Updates & Changes

We may update this policy at any time. Changes apply immediately to newly collected data. If updates affect previously collected information, we will notify you.

3. Disclosure

We may disclose personal information if required by law or if our Terms & Conditions are violated.

4. Security

We take appropriate measures to protect your personal information. Sensitive data is encrypted using SSL and stored securely. While no online system is 100% secure, we follow industry standards to safeguard your information.

5. SMS Marketing & Text Messaging

Opt-In Consent
We only send SMS messages to individuals who provide explicit consent. You may receive a confirmation message before additional texts are sent.

Opt-Out
Reply STOP, QUIT, or UNSUBSCRIBE at any time to stop receiving messages.

Use of Your Phone Number
Your number is used for promotions, cart reminders, and transactional updates.
SMS opt‑in data is never sold or shared with non‑affiliated third parties.

6. Abandoned Cart Messaging

Our website uses cookies to track items placed in your cart and detect abandoned carts. This may trigger SMS reminders encouraging you to complete your purchase.

7. Third‑Party Sharing

We may share certain information with trusted service providers (e.g., shipping carriers, email platforms).
SMS opt‑in data is never shared.

8. Location-Based Data

If location data is collected (via IP or device permissions), we will:

  • Explain how it is collected

  • Describe how it is used (e.g., shipping estimates, location-based offers)

  • Provide options to disable location-based features

9. Cookies & Tracking

We use cookies and third‑party tools (such as analytics services) to improve website functionality and marketing performance.
See our Cookie Policy for opt-out instructions.

10. Data Retention

We retain personal data and SMS consent records only as long as necessary for compliance, security, and service functionality.

11. Your Rights

You may:

  • Opt out of SMS marketing

  • Request deletion of your personal data (unless required for legal or fraud-prevention purposes)

  • Contact us if SMS opt-out is not functioning

12. Consent

By browsing our website, placing an order, or submitting payment, you consent to the use of your information for transaction and service purposes.
Marketing emails are only sent with your permission.
To withdraw consent, contact our customer service team.

13. Age Requirement

By using this website, you confirm you are at least 18 years old or have permission from a parent or legal guardian.

Questions?

If you have any questions or concerns, you may contact us anytime at:
https://enchantingesences.net